Avoid Catastrophe with Pro-Active Support Services
At MashGrape, we take a proactive stance on IT Support to help you steer clear of expensive problems rather than just help you fix them.
security
Support
Repair
Equip
Plan
Connectivity
We Create Fully Connected Systems So You Can Focus On Your Business
Would you rather work for your technology or have your technology work for you?
Technology is supposed to increase your bottom line, not your workload.
Security
Your business is your livelihood. You built it, manage it, and make it grow. With MashGrape Technologies, you can hand the responsibility for monitoring your tech and implementing layers of protection, to a source you trust. We work directly with you to craft a tailored package that best fits your needs, keeping your information safe and saving you time and money.
- 24/7 Network Monitoring
- Remote Support
- Off-Site Backup
- Anti-Virus and Malware Solutions
- Threat Detection
- Password Protection
- Email Encryption
- Web Filtering
We Don't Store Sensitive Information
Regardless of the sensitivity of your information, ransomware doesn’t discriminate. Can you continue operating uninterrupted if all of your standard operating documents are held hostage?
I'm a Small Business I'm Not a Target
As bigger companies increase their security, hackers are happy to take advantage of the low hanging fruit. Additionally, as hacking tools become more developed, they are pursuing a wider variety of targets.
Im Already Compliant
Most businesses believe they’re doing everything right until something happens that proves them wrong. In our experience, most companies are less 50% in compliance with their industry requirements.
Support
Managing your buisness is your specialty. Your technology should make that easier, not get in the way. With MashGrape Technologies you have four levels of support to choose from so you can find just the right fit for your business.
Grape Seed: No contract required, just call when you need.
Grape Vine: Monitoring & protection, labor extra.
Stomp that Whine – Device: Grape Vine with labor included.
Stomp that Whine – User: Grape Vine with labor included.
Why Do I Need Proactive Support?
Have you ever found yourself paying an employee waiting on a computer that won’t start? Addressing issues before they come to a head will save you money and minimize unproductive labor time.
We keep a Constant Eye on Your Systems
Our dashboard shows the operating status of all our managed systems and provides notifications the moment an issue is detected so that we’re aware as soon as an issue arises.
In The Event of A Problem
We’re ready to resolve the issue and get you back up an running. Overall, our efforts shorten or eliminate remediation time.
Maintenance and Repair
All systems eventually wear out, break, or become obsolete. MashGrape Technologies’ Grape Vine and Stomp that Whine support levels offer continuous monitoring of the health of your systems to identify issues before they become problems. With any support level, you can contact MashGrape Technologies help desk for maintenance and repair knowing your technology and business will be cared for, and up and running quickly.
Can You Fix My Old Computer?
Yes, we have the experience and training to ensure that your computer is repaired and returned to operating condition.
When Is It Worth it to Buy Something New?
When a repair costs around 50% of the replacement cost, generally we recommend considering replacing it with new equipment.
How Can You Help with New Equipment?
We offer free evaluations to help provide the information you need to decide whether to fix or upgrade. In the event you choose to upgrade, we can help you select and purchase the that equipment you need and even help setup and install your new equipment when necessary.
Equipment
As a business owner, you need your employees working on your product, not searching the internet for tech equipment. At MashGrape Technologies we do the legwork of finding the equipment you need, ensuring it is compatible with your systems, purchasing from trusted vendors, and installation.
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I Don't Want To Spend a Fortune
We provide a wide variety of used and new equipment to match your needs with the best performance available within your budget.
Im Happy With My Equipment
Awesome! Stick with it! We’re happy to help you keep your system running efficiently as long as possible so you don’t need to build or buy something new until it’s really necessary.
Do You Just Sell Computers?
We sell a variety of equipment from computers to networking equipment to voip phone systems so that whatever your need we have the resources to accomodate it.
Planning
Growth in your business is a good thing but planning for changing and new technology needs can be difficult. Disaster recovery planning is vital but often at the bottom of a business owner’s to do list during the busy day of running a business. MashGrape Technologies can be your strategic partner in planning and preparing.
- On/Out-Boarding Employees
- Workstations
- Remote Digital Workspace
- New Product Implementation
- Disaster Recovery
- Business Continuity
- Regulatory Needs & HIPAA Compliance
We're Not That Big of A Company
Even small businesses benefit from and require a growth strategy for their IT infrastructure. Planning your growth will save you money in the long run!
We Don't Need That Level of Service
Cheap is expensive. Working with lower quality service can cost you money! Our customers tell us that working with us saves them extra costs and helps them be more productive.
The Consequences of No Strategy
Often the consequences of having no strategy at all come in the form of unexpected problems, expenses, and lost productivity time. Having a plan keeps your business running with minimal interruption.
Connectivity
Whether you’ve moved employees to working remotely temporarily or plan to continue remote work in the future, you need to know your employees are spending their time on your business rather than figuring out how to work around a piecemeal of technology “solutions.” You also need to know your business information is safe. MashGrape Technologies has a host of Digital Workspace solutions to ensure productivity and safety.
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We're Here To Help!
Office
Winged Foot Building
2306 Dr Martin Luther King Jr Blvd
Fort Myers, FL 33901
Hours
M-F: 9am - 5pm
S-S: Closed
Call Us
239-990-3121